Information Technology

At CFOL, Information Technology staff plays a key role in maintaining and supporting computer system users. More specifically, Information Technology staff may be responsible for performing the following functions:

• Install and maintain corporate database systems.
  
• Configure, implement, and operate end-user, communications, and back-end systems.
  
• Perform backup, recovery, tune, and optimize performance of the systems.
  
• Implement corporate security policy, audit compliance, and monitor systems.
  
• Troubleshoot and repair PC hardware, operating systems, and user applications.
  
• Create new and maintain existing reports.
  
• Maintain the company’s master electronic files.
  
• Participate in organizational projects that involve information systems.
  

Information Technology staff generally require a Diploma or Bachelor’s degree and previous experience has been considered an asset. Information Technology staff must also be skilled in analyzing, problem solving, decision making, planning, organizing, providing creative solutions, interpersonal communication, and customer service.

Information Technology staff in this role work closely with other team members in the office and the field. Staff may be required to perform work outside of regular office hours.